Privacy Policy

Matrix Solutions (“Matrix Solutions”) is committed to protecting the privacy and security of our clients, employees, website visitors, and business partners. This Privacy Policy outlines the information we collect, how it is used, and how we safeguard it.

Information We Collect

Matrix Solutions may collect the following types of personal and professional information:

• Contact details including name, email, phone number, and mailing address.
• Professional information such as job title, company name, and role in projects.
• Project-related information including drawings, reports, specifications, and correspondence.
• Website usage information, including IP address, browser type, pages visited, and access times.
• Financial information such as invoices, payment details, or bank account information for project-related transactions.

How We Use Your Information

The information collected is used to:

• Provide and manage engineering consultancy services and project deliverables.
• Communicate with clients, partners, and employees regarding projects and services.
• Process payments and manage contractual obligations.
• Improve website functionality, user experience, and service quality.
• Ensure compliance with legal, regulatory, and professional obligations.

Data Sharing

Matrix Solutions does not sell or share personal information with unrelated third parties. Information may be shared with:

• Authorized service providers for project management, IT, and administrative support.
• Government authorities if required by law or legal process.
• Professional advisors, auditors, or legal representatives as necessary for business purposes.

Security of Information

Matrix Solutions implements appropriate technical and organizational measures to protect personal and project-related information against unauthorized access, disclosure, alteration, or destruction.

Retention of Data

Personal and project-related data is retained only as long as necessary to fulfill the purposes described in this Privacy Policy, unless longer retention is required by law or for regulatory obligations.

Your Rights

You have the right to request access to your personal information, request corrections, or request deletion of your personal data held by Matrix Solutions, subject to legal and contractual obligations. Requests can be made via email to privacy@matrixsolutions.com.

Children

Matrix Solutions’ services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child under 13 has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

Matrix Solutions reserves the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with the date of the last revision.

Contact Us

For any questions, concerns, or requests related to this Privacy Policy, please contact:

Office Address: 129 J, Model Town Lahore, Pakistan
Email: aamir@matrixpk.com
Phone: +92 300 8485536